Description: A powerful workshop to expose new leaders to leadership or to help seasoned leaders get back-to-the-basics of leadership. This engaging leadership workshop helps participants be on the same page about what it means to be a leader of a company.

Facilitation: Online via Zoom or In-person

Topics Covered:

• What is Leadership?
• The Role of a Leader

Description: Go in-depth into the one skill that is the highest predictor of leadership performance - Emotional Intelligence (EQ). Learn the history of EQ, why it matters for people in leadership roles and how to improve your overall emotional intelligence.

Facilitation: Online via Zoom or In-person

Topics Covered:

• What is EQ?
• Improving Self-Awareness
• What does it mean to Self-Manage?
• Growing in Social Awareness
• Building Relationships

Description: Learn how your leadership impacts the work culture of your company and how you can become a positive influence. In this workshop, you’ll learn the three pillars that make-up culture and will come up with an action plan to improve the work environment as a leader.

Facilitation: Online via Zoom or In-person

Topics Covered:

• Assessing the current work environment
• Leadership, your influence and the alignment with core values
• How to build a culture of trust
• How to rebuild or positively influence the current work climate

Description: Help your leaders learn more about what it takes to build a strong team with shared values and strong communication. This engaging workshop will help leaders reflect and take action on areas where team development is necessary.

Facilitation: Online via Zoom or In-person

Topics Covered:

• The importance of psychological safety in teams
• The top characteristics of strong teams
• How to work through difficult dynamics
• Best practices for open communication

Description: A quick workshop for leaders to learn the most effective areas that will impact employee engagement, strengthen teams and help employees become more motivated.

Facilitation: Online via Zoom or In-person

Topics Covered:

• The drivers that affect employee engagement according to research
• Impact on the boss-employee relationship
• Tips to engage with staff

Description: Are leaders good and managers bad? What's the difference? Aren't they the same thing. In this engaging workshop, participants will have a discussion and learn more about the skills required for both leadership and management responsibilities.

Facilitation: Online via Zoom or In-person

Topics Covered:

• Leadership vs. Management
• Are leaders born or made?
• An overview of leadership and management responsibilities

Description: Managing different personalities can be a challenging aspect of leadership. However, with servant leadership, the focus is on understanding and meeting the needs of each team member as an individual. Learn each person's strengths, weaknesses, and communication styles, to better manage different personalities and foster a more cohesive team. This module includes a personality assessment.

Facilitation: Online via Zoom or In-person

Topics Covered:

• Understanding your personality type
• Servant Leadership and Emotional Intelligence
• How to improve self-control
• How to become more intentional in your communication
• How to better work with other personality types to achieve a common goal

Description: A quick, effective, hands-on workshop that will equip leaders to effectively use prove-methods to coach, guide and work with those under their leadership.

Facilitation: Online via Zoom or In-person

Topics Covered:

• Proven techniques to coach people
• Assessing your coaching style
• Accountability and communication
• Driving a culture that is results-oriented

Description: What does it mean to hold others accountable? In this powerful, yet effective workshop, we’ll discuss the different levels of accountability and how they affect performance.

Facilitation: Online via Zoom or In-person

Topics Covered:

• Defining accountability at work
• The different levels of accountability
• Tips to help others become more accountable

Description: More than 90% of supervisors that were promoted from within never receive proper training to help them become successful at their new role. In this powerful workshop, we will focus on helping supervisors attain a leadership mindset, discuss the role of a supervisor and the massive responsibility that comes with this new role.

Facilitation: Online via Zoom or In-person

Topics Covered:

• The mindset needed to transition to a supervisor
• The difficulties of managing staff
• The supervisory responsibilities
• The 4 compartments of management skills

Description: A workshop that is essential to any supervisor responsible for formally reviewing staff. The workshop will cover the importance of performance reviews, how to collect information to write a strong review and how to effectively engage with your staff during your performance review meeting.

Facilitation: Online via Zoom or In-person

Topics Covered:

• Why performance reviews matter
• The culture around performance reviews in your work
• How to collect details and fairly score staff
• How to prepare and execute a performance review meeting

Description: A quick and effective workshop to learn the essentials of the change management process, how to deal with change and the role supervisors play through the craziness.

Facilitation: Online via Zoom or In-person

Topics Covered:

• The Change Management process
• How to deal with changes in the workplace
• How to communicate with staff during changes
• How to deal with staff that resist change

Description: Learn a proven method to interview candidates for open positions by using Competency-Based Interviewing(CBI). Develop strong interview questions, and develop a fair system to select qualified candidates while still communicating your expectations to candidates.

Facilitation: Online via Zoom or In-person

Topics Covered:

• Assessing our Interview style
• Why CBI works best for hiring candidates
• Improve interview questions and dialog
• Align job descriptions, values and expectations

Description: Learn our 6-step model to manage employees and improve the way you set expectations, get buy-in from staff, measure performance and progress towards goals, provide feedback and more!

Facilitation: Online via Zoom or In-person

Topics Covered:

• Improve the way you set expectations
• Get buy-in from staff
• Measure performance and tips to provide proper feedback

Description: Discover your preference for one of 4 communication styles and recognize the various facets of communication. Learn how to use your own style to enhance communication. We use the HRDQ Style Series™ which is based on the well-known research and personality theories of psychologists Jung Marston and others, focusing on the dimensions of assertiveness and expressiveness.

Facilitation: Online via Zoom or In-person

Topics Covered:

• Reflection on your communication style
• The psychology behind the way that we communicate
• How to adapt your message to get through to others
• Learn cues to learn the communication preference of others

Description: Our Microsoft Excel training classes help get your staff up to speed on data entry in Excel, using tables, customizing spreadsheets, using formulas and more. We have four different Excel trainings depending on their level of knowledge in Excel.

Facilitation: Online via Zoom, Online videos or In-Person

Microsoft Excel List of Trainings:

• Excel for Beginners Training
• Intermediate Excel Training
• Advanced Excel Training
• Beginner to Advanced Excel Training (Crash Course)
• Master Pivot Tables in 90 Minutes
• Master the VLOOKUP formula in 90 Minutes
• Master the XLOOKUP formula in 90 Minutes
• Master Pivot Charts in 90 Minutes

• Master the IF Formula & Logic Formulas in 90 Minutes

Description: Our Microsoft PowerPoint training classes are designed to help your staff become better presenters by improving the way they create slide presentations. We have three distinct PowerPoint trainings depending on the PowerPoint skills of your staff.

Facilitation: Online via Zoom or In-person

Microsoft PowerPoint List of Trainings:

• PowerPoint for Beginners Training
• Intermediate/Advanced PowerPoint Training
• Beginner to Advanced PowerPoint Training (Crash Course)

Description: Learn the fundamentals of Access by understanding the best use of the software, how to get started with a database, objects, data types and forms. Or you can go beyond the basics of Microsoft Access to learn how to use relational databases, advanced queries, imports & exports.

Facilitation: Online or In-person

Microsoft Access List of Trainings:

• Introduction to Microsoft Access Training
• Intermediate/Advanced Microsoft Access Training

Description: Our Getting Started with Microsoft 365 training class is intended to introduce users to Microsoft 365 and help them get started with basic tasks and functionality. Your staff will become familiar with the apps and services included in a business subscription, file storage with OneDrive, and how to manage users, domains, and security.

Facilitation: Online via Zoom or In-person

Description: Our Adobe Acrobat Pro training class includes a total of six lessons and is geared towards individuals who need to learn how to better utilize Adobe Acrobat Pro in a professional setting. Our training is taught by a professional instructor with the goal of helping individuals properly navigate through the software, understand how to convert, export and create PDF files and how to customize text, forms and content in PDF format.

Facilitation: Online via Zoom or In-person

Description: Our Microsoft Word training classes will allow your staff to become better equipped and more efficient when using this powerful Word processor. Depending on the skills of your staff, we offer three types of Microsoft Word training courses.

Facilitation: Online via Zoom or In-person

Microsoft Word List of Trainings:

• Microsoft Word for Beginners Training 
• Intermediate/Advanced Word Training
  
• Microsoft Word From Beginner to Advanced (Crash Course)
  
• Master Mail Merging in 90 Minutes

Description: Learn the fundamentals of Outlook by learning about composing emails, replying to emails, folders and learn more about how to use your Google Calendar, tasks and more.

Facilitation: Online via Zoom or In-person

Microsoft Word List of Trainings:

• Introduction to Microsoft Outlook Training 
• Intermediate/Advanced Outlook Training

Description: Our Getting Started with Microsoft 365 Teams training class is a short two-hour workshop intended to get your staff acquainted with Microsoft Teams while preparing them to use Teams as their main form of digital communicate in the workplace. Our Teams training is taught by a live instructor and is designed for organizations who are planning on implementing Teams with their company and need to train their employees on how to effectively use Teams.

Facilitation: Online via Zoom or In-person

Description: A quick workshop to learn best practices for collaborating with SharePoint and One Drive. Learn how to share files, create a SharePoint site, organize and name files, collaborate with others and how to use the online version of the Microsoft apps.

Facilitation: Online via Zoom or In-person

Description: Improve the way you prioritize, plan, and approach your to-do list. Learn ways to better use technology and produce strong, positive habits to manage your time well. Get best practices to become organized and get things done more efficiently.

Facilitation: Online via Zoom or In-person

Topics Covered:

• Stephen Covey's 4 quadrants of time
• Understanding your time management style
• The WADE formula to better prioritization
• How to best utilize your digital calendar

Description: Improve how you write letters, emails and professional documents, as well as how you communicate via chat and text.

Facilitation: Online via Zoom or In-person

Topics Covered:

• Improve your clarity and conciseness when you write
• Improve your message and sound more professional
• How to better communicate bad news in a professional manner
• Best practices for writing in a professional setting

Description: Discover your preference for one of 4 communication styles and recognize the various facets of communication. Learn how to use your own style to enhance communication. We use the HRDQ Style Series™ which is based on the well-known research and personality theories of psychologists Jung Marston and others, focusing on the dimensions of assertiveness and expressiveness.

Facilitation: Online via Zoom or In-person

Topics Covered:

• Reflection on your communication style
• The psychology behind the way that we communicate
• How to adapt your message to get through to others
• Learn cues to learn the communication preference of others

Description: Learn the MGA technique of negotiation to help produce better agreements amongst teams, departments, labor or supervisors. Use the collaborative style of the MGA to facilitate disagreements or negotiations.

Facilitation: Online via Zoom or In-person

Topics Covered:

• What is MGA?
• How to prepare for negotiations
• Creating and distributing value during negotiations
• The importance of follow-up
• Developing a strong BATNA